Careers

PRIMARY FUNCTIONS OF THE JOB HOLDER

The successful applicant will be responsible for providing efficient, confidential and responsive administrative, organizational, and logistical service support to the office of the Chief Executive Officer (CEO)

KEY RESPONSIBILITIES:

Schedule Management

  • Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
  • Manage requests for appointments and schedule them appropriately;
  • Organize the CE’s diary to ensure there are no conflicts;
  • Coordinate  travel and Assist in acquiring of  visa’s for the Chief Executive, Directors and Heads of departments as well as facilitation of air tickets, accommodation and transfer arrangements;
  • Make travel arrangements for CE, Board Members and Management; Coordinate booking of the Boardroom and ensure there are no conflicts; ensure refreshments are available for meetings, and any other logistics as appropriate

Primary Functions of the job holder

Providing ICT support services as required

Key Responsibilities

  • Implement help desk tools /solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.
  • Maintains incident /problem records, consolidate the same and prepare reports to support CDSC management in the decision making process.
  • Manage desktop and configuration and ensure that employees with necessary authority/requirement are provided access to certain in line with CDSC IT policies, procedures and standards.
  • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
  • Provide training to users for applications.
  • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.