The successful applicant will be responsible for providing efficient, confidential and responsive administrative, organizational, and logistical service support to the office of the Chief Executive Officer (CEO)


Schedule Management

  • Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
  • Manage requests for appointments and schedule them appropriately;
  • Organize the CE’s diary to ensure there are no conflicts;
  • Coordinate  travel and Assist in acquiring of  visa’s for the Chief Executive, Directors and Heads of departments as well as facilitation of air tickets, accommodation and transfer arrangements;
  • Make travel arrangements for CE, Board Members and Management; Coordinate booking of the Boardroom and ensure there are no conflicts; ensure refreshments are available for meetings, and any other logistics as appropriate

Primary Functions of the job holder

Providing ICT support services as required

Key Responsibilities

  • Implement help desk tools /solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.
  • Maintains incident /problem records, consolidate the same and prepare reports to support CDSC management in the decision making process.
  • Manage desktop and configuration and ensure that employees with necessary authority/requirement are provided access to certain in line with CDSC IT policies, procedures and standards.
  • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
  • Provide training to users for applications.
  • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.